CYBERJAYA: Malaysian consumers are becoming more digitally inclined, as evident in the increase in the adoption of digital payments, e-commerce and choice for online activities, stated Deputy Communications and Multimedia Minister Datuk Zahidi Zainul Abidin (pix).
Mentioning Mastercard Impact Studies, he stated Malaysians’ cash usage had decreased to 64%since the start of pandemic Covid-19
On the payments front following the pandemic, the studies revealed that about 40%of Malaysian customers reported increased usage of mobile/digital wallets, followed by contactless debit cards at 26%and contactless credit cards at 22%, he said.
” The findings also showed that Malaysia led on the usage of mobile/e-wallets in Southeast Asia, ahead of the Philippines, Thailand and Singapore.
” This demands us to be even more digital in our approach,” he stated in his speech at the finalizing event of the memorandum of understanding (MoU) in between Malaysia Digital Economy Corporation (MDEC) and Mastercard to spur payment digitalisation, here today.
According to a joint MDEC-Mastercard declaration at the occasion, research study conducted by Mastercard revealed an uptick in the usage and need of cashless payments in Malaysia in March and April this year.
” Malaysia’s reported usage of cashless payments was higher than in other Southeast Asia market research.
” For example, in April, more than 18%of Malaysian participants showed they ‘d increased their use of cashless payments.
” During the very same duration, the figures in Thailand were 15%, in Singapore 15.75%and in the Philippines, 16.9%,” it stated.- Bernama
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